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Payment & Taxes

Payment methods

The Awareness Shop accepts a variety of payment methods.

  • Credit & Debit Cards (Visa, Mastercard, American Express, Discover, Diner's Club/Carte Blanche, JCB)
    Paypal
  • Awareness Shop Gift Cards
    Cash (For in-store purchases)
  • Note: We regret that we are unable to accept checks or money orders. 

Some payment types are ineligible for orders shipping to multiple addresses. If you are using an ineligible payment type for an order shipping to multiple addresses, you will need to change the payment method, or ship your order to a single address. 

Using more than one payment card

You can also combine payment methods to pay for your purchase. You can use up to two credit/debit cards, two Awareness Shop Gift Cards or one credit/debit card and an Awareness Shop Gift Card. During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.

Credit Cards or Debit Cards

Troubleshooting credit card & debit card payment errors

  • If your card is new or recently reissued, make sure it has been activated.
  • Double check the card type (for example, American Express), the account number and expiration date.
  • Remove dashes or spaces from the account number.
  • If everything seems to be correct, call the card issuer's customer service 800 number on the back of your card. Your credit card company may need to speak with you before they authorize your purchase.

Account verification

To prevent any unnecessary delays processing your order, please ensure that the billing addresses on your order matches the information on your credit card account. If you have recently moved or are unsure whether you receive your credit card statement at your work or home address, please contact your card-issuing bank using the 800 number on the back of your credit card to confirm.

Security codes

The card security code is a unique three or four digit number printed on the front (American Express) or back (Discover/MasterCard/Visa) of your card, in addition to the account number.

American Express:

Discover/MasterCard/Visa:

Daily spending limits for Debit Cards

Most debit and check cards have daily spending limits that may substantially delay the processing of an order, even if there is enough money in an account. When using a debit card, funds are immediately reserved in your bank account at the time you place your order. Please consult your card-issuing bank for information about your daily spending limits if you are having trouble placing your order.

When we charge your account

When you place an order, we will contact your credit or debit card's issuing bank to confirm it is a valid account. We request an authorization, which holds the funds for the full or partial purchase amount. As we prepares your item(s), authorized funds will be unavailable and may display as "pending" on your credit or debit card's online statement.

If you are shipping an item, your card will only be charged after the item has shipped. For pickup items, you will be billed before your item is ready for pick up. If your order contains multiple items, you may see multiple charges on your credit or debit card statement. 

If you cancel your order before your items are billed, any authorizations placed on your credit card account can take up to 30 days to expire and any authorizations placed on your debit card account can take up to 10 days to expire. Contact your financial institution for their specific timeframes.

Credit cards accepted

In the U.S., we accept: 

  • American Express
  • Discover 
  • MasterCard
  • Visa

If you are paying for your order with an international Visa, MasterCard, or American Express credit card, please note that the purchase price may fluctuate with exchange rates. In addition, your bank or credit card issuer may also charge you foreign conversion charges and fees, which may also increase the overall cost of your purchase. Please contact your bank or credit card issuer regarding these fees.

Any gift card issued by a credit card company can be used as a method of payment on the Apple Online Store. During checkout, if you are paying with a gift card issued by a credit card company, you can combine it with one credit card.

PayPal

When you place an order with PayPal you will be redirected to the PayPal website. There you will then need to login with your PayPal username and password. Before completing the order, check whether the total amount and billing details are correct.

Even if you are not an existing PayPal customer, you can choose this payment method for todays purchase and either set up a new account or pay as a guest.

If your order consists of multiple deliveries, your PayPal account will be charged separately for each shipment.

 

Taxes

We are required to collect sales tax for all orders billed to or shipped to an address in New York State. The current rate of sales tax in Ulster Co. is 8%

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